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Preamble

These return and refund policies apply to all sales made on the website youcefb42.sg-host.com :

The website is a service of :

Bazar Nomade sells the following new products : trendy products.

The customer declares to have read and accepted these conditions prior to placing his order. The validation of the order therefore implies acceptance of the general conditions of sale.

Article 1 - Principles

These general conditions express all the obligations of the parties. In this sense, the buyer is deemed to accept them without reservation.

These general conditions of sale apply to the exclusion of all other conditions, and in particular those applicable to sales in stores or through other distribution and marketing channels.

They are accessible on the Website youcefb42.sg-host.com : and will prevail, as the case may be, over any other version or any other contradictory document.

The seller and the buyer agree that these general conditions exclusively govern their relationship. The seller reserves the right to modify its general conditions from time to time. They will be applicable as soon as they are put online.

If a condition of sale were to be lacking, it would be considered to be governed by the practices in force in the distance selling sector, the companies of which are headquartered in France.

Les présentes conditions générales de vente sont valables jusqu’au 31 décembre 2021.

Article 2 - Content

The purpose of these general conditions is to define the rights and obligations of the parties in connection with the online sale of goods offered by the seller to the buyer, from our website.

These conditions only apply to purchases made on youcefb42.sg-host.com : and delivered exclusively in mainland France or Corsica. For any delivery in the French overseas departments and territories or abroad, a message should be sent to the following e-mail address : contact@youcefb42.sg-host.com

Ces achats concernent les produits suivants : produits variés et tendances du quotidien.

Article 3 - Pre-contractual information

The buyer acknowledges having had communication, prior to placing his order and concluding the contract, in a readable and understandable manner, of these general conditions of sale and of all the information listed in article L. 221- 5 of the Consumer Code.

The following information is sent to the buyer in a clear and understandable manner :

  • The essential characteristics of the property,
  • The price of the good and / or the method of calculating the price,
  • If applicable, all additional costs of transport, delivery or postage and all other possible costs payable,
  • In the absence of immediate performance of the contract, the date or time limit at which the seller undertakes to deliver the good, whatever its price,

Article 4 - The order

The buyer has the option of placing his order online, from the online catalog and using the form therein, for any product, within the limits of available stocks.

The buyer will be informed of any unavailability of the product or good ordered.

For the order to be validated, the buyer must accept, by clicking in the place indicated, these general conditions. He will also have to choose the address and the delivery method, and finally confirm the payment method.

The sale will be considered final :

  • After sending the buyer confirmation of acceptance of the order by the seller by email,
  • And after receipt by the seller of the full price,

Toute commande vaut acceptation des prix et de la description des produits disponibles à la vente. Toute contestation sur ce point interviendra dans le cadre d’un éventuel échange et des garanties ci-dessous mentionnées.

In certain cases, including default of payment, incorrect address or other problem on the buyer's account, the seller reserves the right to block the buyer's order until the problem is resolved.

Pour toute question relative au suivi d’une commande, l’acheteur peut envoyer un email au vendeur à l’adresse suivante : contact@youcefb42.sg-host.com

Article 5 - Electronic signature

The online provision of the buyer's credit card number and the final validation of the order will constitute proof of the buyer's agreement :

  • Playability of sums due under the purchase order,
  • Signature and express acceptance of all transactions carried out,

In the event of fraudulent use of the bank card, the buyer is invited, as soon as this use is noted, to contact the seller at the email address contact@youcefb42.sg-host.com

Article 6 - Order confirmation

The seller provides the buyer with an order confirmation by email.

Article 7 - Proof of the transaction

The computerized registers, kept in the computer systems of the seller under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as evidence.

Article 8 - Product information

The products governed by these general conditions are those which appear on the seller's website and which are indicated as sold by the seller. They are offered within the limits of available stocks.

The products are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred in this presentation, the seller cannot be held liable.

The photographs of the products are not contractual.

Article 9 – Price

The seller reserves the right to modify its prices at any time but undertakes to apply the prices in force indicated at the time of the order, subject to availability on that date.

Prices are in euros. They do not take into account the delivery costs, invoiced in addition, and indicated before the validation of the order. The prices take into account the VAT applicable on the day of the order and any change in the applicable VAT rate will be automatically reflected in the price of the products in the online store.

If one or more taxes or contributions, in particular environmental, were to be created or modified, up or down, this change could be reflected in the selling price of the products.

Any customs charges remain the responsibility of the customer.

Article 10 - Method of payment

This is an order with an obligation to pay, which means that placing the order involves payment by the buyer.

To pay for his order, the buyer has his choice of all the payment methods made available to him by the seller and listed on the seller's site. The buyer guarantees the seller that he has the necessary authorizations to use the payment method chosen by him, when validating the order form. The seller reserves the right to suspend any order management and any delivery in the event of refusal of authorization for payment by bank card from officially accredited bodies or in the event of non-payment. The seller reserves the right in particular to refuse to make a delivery or to honor an order from a buyer who has not fully or partially paid a previous order or with whom a payment dispute is being administered. .

Le paiement du prix s’effectue en totalité au jour de la commande, selon les modalités suivantes :

  • Bank card,
  • Paypal,

Article 11 - Product availability - Refund - Resolution

Except in cases of force majeure or during periods when the online store is closed which will be clearly announced on the home page of the Site, the shipping times will be, within the limits of available stocks, those indicated below. Shipping times run from the date of registration of the order indicated on the order confirmation email.

For deliveries in mainland France and Corsica, the time is between 7 to 20 days depending on the product, from the day following the day on which the buyer placed his order. At the latest, the deadline will be 30 working days after the conclusion of the contract.

For deliveries to overseas departments and territories or to another country, the delivery terms will be specified to the buyer on a case-by-case basis.

In the event of failure to comply with the agreed delivery date or deadline, the buyer must, before terminating the contract, order the seller to perform it within a reasonable additional period.

In the absence of performance at the expiration of this new period, the buyer may freely terminate the contract.

The buyer must complete these successive formalities by registered letter with acknowledgment of receipt or in writing on another durable support.

The contract will be considered terminated upon receipt by the seller of the letter or writing informing him of this resolution, unless the professional has performed in the meantime.

The buyer may, however, immediately terminate the contract, if the dates or deadlines seen above constitute for him an essential condition of the contract.

Dans ce cas, lorsque le contrat est résolu, le vendeur est tenu de rembourser l’acheteur de la totalité des sommes versées, au plus tard dans les 14 jours suivant la date à laquelle le contrat a été dénoncé.

In case of unavailability of the ordered product, the buyer will be informed as soon as possible and will be able to cancel his order. The buyer will then have the choice of requesting either a refund of the sums paid within 14 days at the latest of their payment, or the exchange of the product.

Article 12 - Terms of delivery

La livraison s’entend du transfert au consommateur de la possession physique ou du contrôle du bien. Les produits commandés sont livrés à l’acheteur par le fournisseur du vendeur selon les modalités et le délai précisés ci-dessus.

The products are delivered to the address indicated by the buyer on the order form, so the buyer must ensure its accuracy. Any package returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the buyer's expense. The buyer can, at his request, obtain the sending of an invoice to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form.

If the buyer is absent on the day of delivery, the delivery person will leave a calling card in the letterbox, which will allow the package to be collected at the place and time indicated.

If at the time of delivery, the original packaging is damaged, torn, opened, then the buyer should check the condition of the items. If they have been damaged, the buyer must absolutely refuse the package and note a reservation on the delivery slip (package refused because open or damaged).

The buyer must indicate on the delivery note and in the form of handwritten reservations accompanied by his signature any anomaly concerning the delivery (damage, product missing from the delivery note, damaged packages, broken products, etc.).

This verification is considered to have been carried out once the buyer, or a person authorized by him, has signed the delivery slip.

The buyer must then confirm by registered mail these reservations to the carrier at the latest within two working days of receipt of the item (s) and send a copy of this letter by fax or simple letter to the seller at the address indicated in the mentions. legal.

If the products need to be returned to the seller, they must be subject to a return request from the seller within 14 days of delivery. Any complaint made after this deadline cannot be accepted. Product returns can only be accepted for products in their original condition (packaging, accessories, instructions, etc.).

Article 13 - Delivery errors

The buyer must formulate with the seller on the same day of delivery or at the latest the first working day following delivery, any claim of error of delivery and / or non-conformity of the products in kind or in quality compared to the details on the order form. Any complaint made after this deadline will be rejected.

The complaint can be made, at the choice of the buyer :

Any complaint not made in accordance with the rules defined above and within the time limits cannot be taken into account and will release the seller from any liability towards the buyer.

Upon receipt of the complaint, the seller will assign an exchange number for the product (s) concerned and will communicate it to the buyer by e-mail. The exchange of a product can only take place after the allocation of the exchange number.

In the event of a delivery or exchange error, any product to be exchanged or reimbursed must be returned to the seller as a whole and in its original packaging, by registered Colissimo, to the address indicated by the seller.

Les frais de retour sont à la charge de l’acheteur.

 

 

Article 4 - Right of withdrawal

Application of the right of withdrawal

Conformément aux dispositions du code de la consommation, l’acheteur dispose d’un délai de 14 jours à compter de la date de livraison de sa commande, pour retourner tout article ne lui convenant pas et demander l’échange ou le remboursement sans pénalité, à l’exception des frais de retour qui restent à la charge de l’acheteur.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be marketed in new condition, accompanied by the purchase invoice.

Personalized, damaged, soiled or incomplete products are not taken back.

The right of withdrawal can be exercised online, using the contact form disponible sur ce Site internet. Dans ce cas, un accusé de réception sur un support durable sera immédiatement communiqué à l’acheteur. Tout autre mode de déclaration de rétractation est accepté. Il doit être dénué d’ambiguïté et exprimer la volonté de se rétracter.

If the right of withdrawal is exercised within the aforementioned period, the price of the product (s) purchased and the delivery costs are reimbursed.

Return costs are the responsibility of the buyer.

L’échange (sous réserve de disponibilité) ou le remboursement sera effectué dans un délai de 15 jours, et au plus tard, dans le délai de 30 jours à compter de la réception, par le vendeur, des produits retournés par l’acheteur dans les conditions prévues ci-dessus.

Exceptions

According to article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for contracts :

  • Supply of goods whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period,
  • Supply of goods made to the consumer's specifications or clearly personalized,
  • Supply of goods liable to deteriorate or expire rapidly,
  • The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection,
  • The supply of goods which, after having been delivered and by their nature, are inseparably mixed with other items,
  • Supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery,
  • Supply of a newspaper, periodical or magazine, except for subscription contracts to these publications,
  • The supply of digital content not provided on a tangible medium, the execution of which has begun after the express prior consent of the consumer and express waiver of his right of withdrawal,

Article 5 – Force majeure

All circumstances beyond the control of the parties preventing the performance under normal conditions of their obligations are considered grounds for exemption from the obligations of the parties and result in their suspension.

The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.

All irresistible facts or circumstances, external to the parties, unforeseeable, unavoidable, beyond the control of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts, will be considered as force majeure. Expressly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers.

The parties will come together to examine the impact of the event and agree on the conditions under which the performance of the contract will be continued. If the case of force majeure lasts longer than three months, these general conditions may be terminated by the injured party.

Article 17 - Copyright

The content of the Website remains the property of the seller, the sole owner of the intellectual property rights over this content.

Buyers agree not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and is liable to constitute an offense of counterfeiting.

Article 18 - Data processing and Freedoms

The personal data provided by the buyer are necessary for processing their order and preparing invoices.

They may be communicated to the vendor's partners responsible for the execution, processing, management and payment of orders.

Le traitement des informations communiquées par l’intermédiaire du Site Test a fait l’objet d’une déclaration auprès de la CNIL.

The buyer has a right of permanent access, modification, rectification and opposition with regard to information concerning him. This right can be exercised under the conditions and according to the methods defined on the Site.

Article 19 - Partial non-validation

If one or more stipulations of these general conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force. and their scope.

Article 20 - Non-waiver

The fact that one of the parties does not invoke a breach by the other party of any of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation. in question.

Article 21 - Title

In case of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.

Article 22 - Language of the contract

These general conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will prevail in the event of a dispute.

Article 23 - Mediation and dispute resolution

The buyer can use conventional mediation, in particular with the Consumer Mediation Commission or with existing sectoral mediation bodies, or any alternative dispute resolution method (conciliation, for example) in the event of a dispute.

In accordance with article 14 of Regulation (EU) n ° 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals of the 'European Union. This platform is accessible at the following link : https://webgate.ec.europa.eu/odr/.

Article 24 - Applicable law

These general conditions are subject to the application of French law. The competent court is the judicial court.

This is the case for the substantive rules as for the rules of form. In the event of a dispute or complaint, the buyer will first contact the seller to obtain an amicable solution.

Article 25 - Protection of personal data

Data collected

Les données à caractère personnel qui sont collectées sur ce Site sont les suivantes :

  • Account opening : lors de la création du compte de l’utilisateur, ses nom ; prénom ; adresse électronique ; n° de téléphone ; adresse postale,
  • Connection : when the user connects to the Website, the latter records, in particular, his last name, first name, connection, use, location and payment data,
  • Profile : l’utilisation des prestations prévues sur le Site web permet de renseigner un profil, pouvant comprendre une adresse et un numéro de téléphone,
  • Payment : as part of the payment for products and services offered on the Website, it records financial data relating to the user's bank account or credit card,
  • Communication : lorsque le Site web est utilisé pour communiquer avec d’autres membres, les données concernant les communications de l’utilisateur font l’objet d’une conservation temporaire,
  • Cookies : cookies are used as part of the use of the Site. The user has the option of deactivating cookies from their browser settings,

Use of personal data

Les données personnelles collectées auprès des utilisateurs ont pour objectif la mise à disposition des services du Site web, leur amélioration et le maintien d’un environnement sécurisé. Plus précisément, les utilisations sont les suivantes :

  • Access and use of the Website by the user,
  • Operation management and optimization of the Website,
  • Organization of the conditions of use of payment services,
  • Verification, identification and authentication of data transmitted by the user,
  • Offer to the user the possibility of communicating with other users of the Website,
  • Implementation of user assistance,
  • Personalization of services by displaying advertisements based on the user's browsing history, according to their preferences,
  • Prevention and detection of fraud, malware (malicious software) and management of security incidents,
  • Management of any disputes with users,
  • Sending commercial and advertising information, based on user preferences,

Sharing personal data with third parties

Les données personnelles peuvent être partagées avec des sociétés tierces, dans les cas suivants :

  • When the user uses the payment services, for the implementation of these services, the Website is in contact with third-party banking and financial companies with which it has entered into contracts,
  • When the user uses the payment services, for the implementation of these services, the Website is in contact with third-party banking and financial companies with which it has entered into contracts,
  • When the user authorizes the Website of a third party to access his data,
  • When the Website uses the services of providers to provide user support, advertising and payment services. These service providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable data protection regulations. staff,
  • If required by law, the Website may transmit data to respond to claims against the Website and comply with administrative and legal procedures,
  • If the Website is involved in a merger, acquisition, transfer of assets or bankruptcy proceedings, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed, before personal data is transferred to a third party,

Security and confidentiality

The Website implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Website cannot guarantee the security of the transmission or storage of information on the Internet.

Implementation of user rights

Pursuant to the regulations applicable to personal data, users have the following rights, which they can exercise by making their request at the following address : contact@youcefb42.sg-host.com

  • The right of access : ils peuvent exercer leur droit d’accès, pour connaître les données personnelles les concernant. Dans ce cas, avant la mise en œuvre de ce droit, le Site web peut demander une preuve de l’identité de l’utilisateur afin d’en vérifier l’exactitude.
  • Le droit de rectification : si les données à caractère personnel détenues par le Site web sont inexactes, ils peuvent demander la mise à jour des informations.
  • Le droit de suppression des données : users can request the deletion of their personal data, in accordance with applicable data protection laws.
  • Le droit à la limitation du traitement : les utilisateurs peuvent de demander au Site web de limiter le traitement des données personnelles conformément aux hypothèses prévues par le RGPD.
  • Le droit de s’opposer au traitement des données : users may object to their data being processed in accordance with the assumptions provided for by the GDPR.
  • Le droit à la portabilité : ils peuvent réclamer que le Site web leur remette les données personnelles qui lui sont fournies pour les transmettre à un nouveau Site web.

Evolution of this clause

The Website reserves the right to make any modification to this clause relating to the protection of personal data at any time. If a change is made to this personal data protection clause, the Website undertakes to publish the new version on its Website. The Website will also inform users of the modification by e-mail, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, he has the option of deleting his account.

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